Our company complies with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"), related laws and regulations, and guidelines, and appropriately handles personal information and other user information.
We may collect the following user information in this service. Please note that if you do not provide user information, you may not be able to use all or part of this service.
Additionally, in special situations such as support, we may request the following information. If you do not provide this user information, we may not be able to provide appropriate support:
Except as permitted by law, we will only use the collected user information within the scope necessary to achieve the following purposes:
We will not provide personal data (as defined in the Personal Information Protection Act) to third parties without the user's consent, except as permitted by law.
We may entrust all or part of the personal data obtained from customers to business contractors (including those located overseas) to the extent necessary to achieve the purpose of use, in accordance with the law. In such cases, we will thoroughly examine the qualifications of the business contractor, stipulate confidentiality obligations and other necessary matters when concluding the entrustment contract, and grasp the handling status of personal data at the business contractor to create a system where personal data is properly managed.
We may install third-party modules in the smartphone application of this service for the purpose of measuring the effectiveness of advertisements placed in third-party media to pay advertising agencies for the cost of advertisements for this service, or for analyzing usage status, etc.
We will take necessary and appropriate security measures to prevent leakage, loss, or damage of users' personal data. We will also provide necessary and appropriate supervision to our employees to ensure the security of personal data.
We will keep users' personal data accurate and up-to-date within the scope necessary to achieve the purpose of use. After a user requests deletion of their account for this service and the period specified in the Terms of Use has elapsed, we will strive to delete the personal data without delay. However, messages sent to other users' rooms will not be deleted.
Users can confirm and correct their registered information such as email address and password on the website or application of this service at any time. Users can also change the scope of disclosure of registered information to other users and third parties, as well as usage settings.
Customers can request disclosure, notification of purpose of use, correction/addition/deletion, suspension of use/erasure/suspension of third-party provision (hereinafter referred to as "disclosure, etc.") of retained personal data (as defined in the Personal Information Protection Act) to our company based on the law. When there is a request for disclosure, etc., we will disclose, etc. the retained personal data in accordance with the procedures separately specified by our company, except in cases where we are not obligated to disclose, etc. under the law.
For requests for disclosure, etc., please contact us through the form within the app, including your contact information. Please note that for requests for disclosure of retained personal data and notification of purpose of use, we may charge a disclosure fee in accordance with the procedures separately specified by our company.
If a minor user uses this service and enters personal information, please do so with the consent of their legal representative (such as a parent or guardian).
We may revise this Privacy Policy. For significant changes, we will notify users of the revised content in an easy-to-understand manner.
If you have any questions about this Privacy Policy, or if you have any questions, complaints, or consultations regarding the handling of user information in this service, please contact us through the form within the app, including your contact information.
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Established date: November 10, 2024
Note: This is a translation and the Japanese version takes precedence.